Episode 137 : Hotseat - How to Navigate the Customer Journey: Strategies for Every Step?

Ready to elevate your business by mastering the customer journey? Join Kristian and Simone as they dive deep into understanding and mapping the customer journey, offering invaluable insights on why every interaction matters. Learn how to define and optimise this critical blueprint, enhancing customer experiences and driving your business success. This episode is packed with actionable strategies to help you ensure every step your customers take is seamless and satisfying.⁣
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Unlock the secrets to knowing the intricacies of your customer journey and why it's crucial for your business growth. If you're unsure where to begin, we provide practical steps to start mapping out your customer journey, making it easier to create a flawless customer experience. Don't miss out on these essential strategies to improve customer engagement and boost your business.⁣
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